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Troubleshooting FotoWeb
Tips and tricks for troubleshooting FotoWeb issues.
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A video or audio file fails to transcode correctly
Applies to: FotoWare 8.0 Feature Release 4
04. April 2025 -
Cannot access camera roll in FotoWeb for iPhone or iPad
02. March 2025 -
Fotoware custom verbs in HTTP requests
11. April 2025 -
How can I change the web server used by FotoWeb from Apache to IIS?
02. March 2025 -
How to tell which build version of FotoWeb runs on your server
04. April 2025 -
InDesign plugin does not remember the custom location for storing placed images
02. March 2025 -
Login to FotoWeb is slow when using Active Directory integration (Legacy)
04. April 2025 -
Metadata is not applied when uploading several files with the same name
02. March 2025 -
Sharing an album or using CMS export gives an error message
17. March 2025 -
System logging in Fotoware on-premises
11. April 2025 -
The metadata editor fails to load in FotoWeb Pro
03. March 2025 -
The upgrade wizard hangs endlessly at "Starting MongoDB"
04. April 2025 -
The upload web interface fails to load
03. March 2025 -
User cannot log in to FotoWeb
03. March 2025 -
Verifying FotoWeb account privileges
03. March 2025 -
When logging in with a FotoWeb Pro user license, all I see in Internet Explorer is a blank page
20. March 2025 -
Why is the transcoded video proxy file larger than the original?
03. March 2025
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