Overview

After deploying or installing FotoWeb Desktop, the "From FotoWeb" button is not available on the Insert Ribbon in Word and PowerPoint.

Possible cause

"Microsoft Visual Studio 2010 Tools for Office" has probably not been installed on the client.
During a regular client installation, the installer downloads all required components, but this is not the case when deploying software using Group Policy, for example. The above package will, therefore, have to be installed on the client before FotoWeb Desktop will work properly.

Solution

Download and install "Microsoft Visual Studio 2010 Tools for Office" on the client. It can be downloaded from this link:
http://support.microsoft.com/kb/2525428

(Note that there are separate downloads for 32- and 64-bit client systems)

If you need to prepare this package for Group Policy deployment, read this article.