Checking whether the Index Manager service is operating normally
When troubleshooting issues with Index Manager, it will often be you can query the service to tell if it's operative using an http GET request. Web debuggers such as Fiddler or Postman can be used for this. (External links)
Send this GET request to the Index Manager service:
1 |
http(s)://<ServerName:PortNumber>/Fotoware/im/1.0/GetServiceStatus.fwq |
If the service is operating normally, it should return a 200 OK.